Work
Client work, own products and internal tools — with the role and scope stated for each.
AI-assisted request processing, a product configurator and CRM integration for a made-to-order manufacturer.
Connected catalogue and quote workflows with email intake, extraction of request details and a manager review workspace. CRM handoff carries structured information forward. Managers review the extracted information before deciding what happens next.
Related guide: AI request processing with human review ↗
Contributed AI coordination and Telegram bot workflows for an engineering team.
Addressed requests enter a persistent queue before an agent session handles them. Replies return to the shared conversation. Sender checks separate work requests from ordinary chat, and agent reports cannot authorize sensitive operations.
Repeatable storefront diagnostics with AI-assisted analysis and a controlled path to theme changes.
Separates evidence collection, diagnosis and changes. The AI layer proposes work from the evidence; applying a change requires approval and a backup. This makes diagnosis repeatable and keeps proposed work separate from changes to a live store.
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